[Company / Industry] Advanced Capital Markets Technology and solutions Company / Computer Software
[Position] Customization Consultant
[Function] Consulting
[Reporting Line] Client Service Team Leader
[Employment Type] Permanent
[Compensation] Base + Performance Incentive
[Location] Seoul, Korea
[Consultant in charge] Simon S. Kim
Company Description:
Global provider of software, technology and customized solution for capital markets
Role Purpose / Summary:
Customization Consultant is in charge of incorporating the company software into the Information System frameworks of our Capital Markets customers.
Job Description:
Participation in implementation projects, delivery of interfaces for electronic communication network (for example, online trading platform), clearing systems, customer’s internal systems (e.g. core banking) and trade migrations
Participation in implementation projects, delivery of data mart designs, extractions and reports
Provide in-depth technical support to customers through phone, customer portal and on-site visits
Ensure successful follow up of client cases, from notification to resolution and validation
Participate in the Company solution enrichment process by reporting issues and suggestions to the development center
Possibly in charge of one or several accounts, pro-actively ensures customer satisfaction and follow-up on the interfacing related activities
Provide trainings to customers and integration partners
Deliver support to pre-sales activities
Job Requirements:
[Minimum Qualifications]
Bachelor's degree in Computer Science, another technical field or equivalent experience
Recent graduate or 1 to 5 years of business experience
Knowledge of Unix/Linux operating system
Familiar with software design and development cycle (user requirements, specifications, development, tests and documentation)
Demonstrated analytical skills and troubleshooting ability
Native Korean / Fluent English
[Preferred Qualifications]
Experience in a customer-facing role
Experience presenting and delivering technical presentations
Experience working with either any one of the following toolings:
ETL Tools
Business Intelligence Tool
Data Warehouse
Experience working with Business Intelligence tools (PowerBI, Qlik …)
Experience working with a Data Lake or a Data Warehouse
Experience programming and scripting using any one of the languages like Java, C#, Javascript, shell scripting, SQL, PL/SQL, etc
[Attributes]
Excellent communication (both verbal and written) and presentation skills.
Ability to identify trends and recommend a course of action to resolve/improve/enhance the usage of our solution
Ability to prioritize and multi-task in a fast-paced environment
Ability to listen to client requirements, seek to understand their business, and translate them into the application and operational requirements
Is self-motivated and a team player
Has a strong interest in and willing to learn about financial markets
If you are interested, please contact simon.kim@rp4rp.com +82-2-6123-0100